How We Work

Our work is project-based and transparent. We agree the scope with each client before delivery begins.

1. 1

   Discovery and Scope

   We discuss the client’s requirements, existing systems and desired outcomes.

2. 2

   Proposal and Agreement

   We document the agreed services, project milestones, commercial terms and responsibilities.

3. 3

   Delivery

   We develop and configure the agreed solution, working through the project milestones.

4. 4

   Testing and Review

   We test the agreed functionality with the client and address items within the approved scope.

5. 5

   Deployment and Handover

   We support implementation and provide the agreed documentation and handover materials.

Client payments are requested against agreed project milestones, statements of work or approved change orders. Any additional scope is discussed and agreed before it is invoiced.